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reverse culture shock

Driving in L.A.

Recently, I’ve made a few trips up to Los Angeles to meet with clients and prospects and do some Beaming Bohemian business.  You may remember that I lived in L.A. for five years before I moved to Japan in July of 2002. As apprehensive as I was at the time to move from Santa Barbara to Los Angeles, those five years provided excellent career opportunities and cemented numerous friendship and business contacts that have remained even during my eight years overseas.

The downtown revitalization had just begun when I left in 2002. At that time, many folks still drove downtown to work, and went home to the Westside. The reverse is true now. It is difficult to travel East in the evening and West in the morning. Heck, it’s tougher to travel anywhere at anytime, the housing boom even affected my little neighborhood where side streets like Ohio and Sawtelle are no-go’s by 5pm. L.A. traffic has always been, but seems even more nuts than I ever remember.

Even with L.A. drivers being more rude than San Diegans, for example, there are some disturbing trends that would really give me pause if I ever needed to move back there.

1. No one behind you for miles and you get cut off… pulls out in front of you or on the freeway or where ever. The space in front of you is just way more enticing than all the free space behind you. So much so that some folks even speed up to cut you off.

2. The folks that speed up to cut you off when you have miles of free space behind you have a tendency to do so right before an intersection where they slam on their brakes to turn right.

3. At a stop sign when you are angled to turn right, a car will pull up on your left, in what seems an effort to turn left.  But the driver decides they don’t trust your judgement, nor do they want to wait for you and they turn right around and in front of you.

4. Also at a stop sign, and it seems particularly popular during the evening hours, the person behind you will pull up to the right of you and go through the intersection ahead of you instead of turn right.

5. There still seems to be no concern for crossing over five lanes on the freeway to narrowly make an exit that you know the driver takes probably everyday.

6. If a driver is in the wrong lane, it doesn’t matter where anyone else is, how it affects everyone else or how dangerous the maneuver is… it is clearly impossible to just go in the direction of traffic, out of the way for a block or so, make a u-turn somewhere and get back on track.  I saw a guy in the left-hand turn lane on Overland and Pico who decided that he needed to turn right on Pico instead and bolted across the traffic at the green light so that he could go the direction he wanted.

7. The second the light turns green, everyone celebrates by honking.

8. If you do not have a green arrow to turn left, it is still expected that you will turn into oncoming traffic to make your turn. At least that’s what all the honking in the back screams. Nevermind it’s not clear, just GO!

9. If you are forced to park on the street and unlucky enough to not be able to put your front or rear bumper right up to a driveway, you will find that the kind people who have also parked on the street have made it impossible for you to move even an inch.

10. Even when the traffic is not heavy on the freeway, it seems that the general rule is to drive rightnext to the person in the next lane. Match their speed and leave no room for error.

Ten is probably enough. Truth be told, I never use my horn expect when I am in L.A.  It is frustrating, it is stressful, and it makes me glad that I live in San Diego.

What L.A. driving habits have you seen develop over the last several years? Do they bother you or do you just let it roll off your shoulders?

Father’s Office means business

When I’m in L.A. for business, I do my best to squeeze in a few social visits. Last night, I enjoyed the chance to catch up with my friend Tony. We were both at a loss of where to go. We decided we could both stand a good burger. And so we agreed on  Father’s Office in Century City, out there by the old Helm’s Bakery. I had never been there and it had been a good long while for Tony.

For a Wednesday night, the place seemed overly packed, but we managed to get a seat at the bar and eager to eat, quickly got the bartender’s attention. There is only one burger on the menu and much to my dislike, it came with bacon. So I ordered, “The Father’s Office burger, but with no bacon please.”  The response was a little surprising, “I’m sorry, we don’t make any modifications to our menu items.”  I looked at the girl with confusion and said, “I’m sorry? What?”  And she repeated, “We make no modifications to our menu items.”

Was “no bacon” a modification? I would think that it was just a simple “leave off” request. I didn’t ask to change the recipe or use elk meat or something elaborate. So I kind of shook my head in disbelief that there was like, zero accommodation, and ordered the sweet potato fries with my burger.  Tony ordered the “No modifications Father’s Office Burger with unmodified fries.”

The sweet potato fries arrived as an appetizer with blue cheese aioli. And that was great. The aioli complimented the fries well. When our burgers came, I handed over my bacon to Tony and stole a few regular fries, which are served with garlic parsley aioli.  When the bartender asked us if we needed anything else, Tony asked for ketchup.  The bartender said, “I’m sorry sir, we don’t serve ketchup.”  We looked at each other, looked at the bartender (who must have this conversation often, I would suspect) before Tony leaned in and said, “You don’t serve ketchup? I can’t put some ketchup on my fries?”  The bartender said, “No, sir. We don’t serve ketchup.” Tony leaned in a little closer and said, “You don’t have any ketchup anywhere in this establishment?”  “No we don’t,” was the response.  Tony came back with, “Really. Dude, between you and me, is that reasonable? What kind of restaurant doesn’t serve ketchup with fries?”  All the bartender had to say was, “Sorry.”

As someone who works to build brands and positive, purposeful brand communications, this little episode really stuck with me. Tony and I laughed it off, but only after we made a few loud comments to each other, “What kind of restaurant doesn’t serve ketchup?” “Well, aren’t we all super strict here in Father’s Office? No modifications and no ketchup, gosh darn it!” I mean, really. How can any restaurant take themselves that seriously? Why do people in LA like to go to restaurants where they’re treated like crap? Because that’s what “no modifications” and “no ketchup” say to me.

I took a peek at their website. Not only is it one of the only restaurant’s I’ve seen that doesn’t have a menu on their website, but Father’s Office is for certain the only restaurant which has a “Menu Policy.”  It reads:

Please be aware of our menu policy.  We do not permit any substitutions or modifications to any of our menu items.  Outside food and beverages are not permitted.  Dessert items including birthday cakes are not permitted. 

Father’s Office may have a great beer menu, but this ridiculous Menu Policy spoils all the fun. I won’t be doing business at Father’s Office again. I’m not able to make any modifications to my schedule.

When I grow up…

REMEMBER WHAT YOU WANTED TO BE – Never sell yourself short. Whatever the circumstances, however low you may feel, recall your hopes and plans. Use them as your benchmark: reassess your position and aim high again. – Patrick Lindsay, Now Is The Time

The neighbors on Alderson Street were families with boys.  The only other girl was Ellen Robinson, two doors down.  But Ellen really liked to play with Barbie. She had the mansion, the pool, the Jeep, and several of Barbie’s companions.  I had Barbie and Skipper and a few changes of clothes.  I was too much of a tomboy to get all fussy about what Barbie should wear.

With a street full of boys, I often played sports in the street. And yet there were many days I wasn’t allowed to hang with the guys.  On those occasions, I took to playing office at my desk. I loved office forms and carbon paper. I madly filled out forms, filed papers in some sensible fashion and enjoyed the sensation that I was “getting something done.”  My second favorite game was playing boutique.  I would hang my clothes up all over my room and then have to bounce between the roles of customer, shop girl and cashier (complete with a toy cash register but a real cash drawer in the desk drawer).  With my love of office forms, came also my love of receipts and price tag stickers and things I could use to make my imaginary adult life a little more real.

When I was a sophomore in high school, I began a lucrative little adventure called Hosting Helpers.  It began when I worked a few parties for a senior named Lisa who had her own little biz, Party Partners. (I so wanted to use that name for my business!) She showed me the ropes for hosting events, and how to let the real hosts of the party enjoy themselves.  The job entailed preparing the food tables, keeping the house free of empty glasses and thrown away napkins, making sure the chip bowl was full and doing all the dishes at the end of the night.  Lisa was graduating and wanted to turn over her business to someone else.  My dear friend, Rae Meadows essentially became my partner as we helped host parties all over San Diego.  We would wear black pants, tuxedo shirts, complete with red bow tie and cummerbund. We worked weddings, BBQs, office parties, progressive dinners, and any number of holiday parties.

We were a hit. And with every party we hosted, we usually gained another client, simply by displaying my business card.  I sent out reminders about the holiday season at the beginning of November, which helped us book up every weekend leading to Christmas. The minimum wage was $3.35 per hour, at the time. We pulled $6.00 per hour plus tips; I loved having the money to buy nice Christmas gifts for my family. Hosting Helpers got me a mention in the school newspaper and helped me develop a love for event planning, which has been at the core of most jobs in my long marketing career.

There was an entrepreneurial spirit in me, even as a young teenager.  I secretly believed I could run a multi-national business, just by employing staff to host a party. I had no desire to cater, just a desire to employ well-trained party planners and hosts. I envisioned myself with an executive office at the top of some high rise in an unidentified city (Come to think of it, I don’t remember feeling that it was San Diego – I can still picture the skyline from my vision).  Hosting Helpers International never came to be, but what a big, fun dream it was.

Here I am now, well into adulthood, back in my hometown, San Diego and dreaming once again of what my business will look like. With great enthusiasm and anticipation, I launched the Beaming Bohemian website on May 1, 2011. Since that time, I’ve picked up a few clients, continue to chase leads, but more significantly, continue to shape how I want my business to grow.  I am heavily in R&D and working to narrow my focus.  One aspect I have enjoyed the most is reconnecting with old friends and exploring a variety of options.

Admittedly, launching a new business is a struggle. It is frightening, quite frankly, and it is ridiculously hard work.  Beaming Bohemian is quickly becoming the toughest challenge I have ever faced in my life.  It turns out that re-establishment is WAY harder than settling into someplace foreign… even if that place is a Hanoi, Vietnam or a Shizuoka, Japan.  While abroad, I learned that I am completely comfortable with being in foreign places, adjusting to new ways of life, hearing foreign tongues, adopting strange cultural rituals, and simply soaking up life as it comes.

Feeling like a foreigner in the U.S., in California, in San Diego – which should feel like home, is a hilarious new game I am trying to master.  Fact of the matter is, I have never been more uncomfortable in my life. But I know, I really know that out of great discomfort comes great life lessons.  At heart, I am still full of adventure, still willing to take huge risks and still full of patience to understand what life is going to throw my way.  All the while, I have never forget that little girl inside me, the one with immeasurable creativity and imagination, such high aspirations and totally blind confidence.  My desk no longer contains a cash drawer and all those fancy office forms, but it is still the hub for crafting my dreams, working my plan and creating a very lovely life.

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