Thank you for your kind reply
UPDATE 8/5/09: I just had to share this one today. It may even be better than the Italian e-mail…
We understand that we have booked this booking a long time, but clients so late reply to confirm us.
So, we are very sorry to say CANCEL this booking because our Clients have decided to changed this trip. Therefore, we apology this inconvenience Cancellation and looking forward to hearing your early reply with acknowledgement.
Thank you for the acknowledgement of your confirmation.
Thanks with best regards,
I will endeavour to reply to your email on my return.
Thank you so much for your kind information.
These are actual comments from e-mails. I have the pleasure of reading these types of comments in e-mails I see everyday exchanged between reservation agents in Laos. Long story as to why I am auto-copied on the exchanges, but if nothing else, the e-mails give me a good chuckle everyday. Here is the typical…
A: Please kindly confirm the following booking.
B: Thanks so much for your booking. I’d like to confirm your booking:
A: Thank you for your kind confirmation.
B: You are welcome for the confirmation.
But today topped the cake. I could not stop laughing when this one came in:
Please treat the above clients as VIP Treatment as they are very important (Italian) – I have just been informed by agent today that they are now complaint everywhere for slowly check in and they do not want to wait too long.
Therefore, please try to do the best for them to avoid any problem for us.
A – please hurry up prepare their immigration formality to avoid any delay for them.
B – could you please serve them in house wine for them during Dinner at X as compliment from “Y”? And prepare separate table for them from another passengers.
C – please kindly inform your guide at Z to do the fast check in and do the best services for them. prepare separate table for them from another passengers during meals.
Thanks all of you in advance for your kind co operation.
Aside from being hilarious to me, it hopefully serves to all as a warning how well the staff are aware of problem customers. Clearly this group of Italians are just too impatient. Can’t be bothered to wait for anything. And they don’t like other travelers. I find this hard to believe, as Italy certainly runs at its own pace and most Italians love a good group of fun people! But I guess when folks travel to exotic places and are far away from home, they step outside the mold and get uncomfortable in new surroundings. Too funny, though.
Thanks you for kindly reading this information. Your kind comment is most welcome.
Thank you with best regards,